These terms and conditions govern your use of heibaji. We have written them in plain English because we believe every player on heibaji deserves to understand the rules without needing a law degree. Please read them carefully before creating an account or placing any bets.
If anything in these terms is unclear, our support team is available 24/7 to explain.
Visit FAQBy accessing or using any services provided by heibaji, you agree to be bound by the following terms and conditions. These terms apply to all visitors, users, and players who access or use the heibaji platform. If you do not agree with any part of these terms, you should not use heibaji.
When you create an account on heibaji, make a deposit, or place a bet, you are confirming that you have read, understood, and accepted these terms and conditions in their entirety. This agreement is binding from the moment you register on heibaji and remains in effect for as long as you maintain an active account.
Heibaji reserves the right to update these terms at any time. When significant changes are made, we will notify registered players via email or through an in-platform notification. Continued use of heibaji after any modifications constitutes acceptance of the updated terms. We strongly recommend checking this page periodically to stay informed.
To use heibaji, you must meet the following eligibility criteria. These are non-negotiable, and violation of any of them may result in immediate account termination and forfeiture of any remaining balance:
Important: Heibaji may request identity verification documents at any time. This includes government-issued photo ID, proof of address, and proof of payment method ownership. Failure to provide requested documents within 7 days may result in account suspension.
Each player is permitted only one account on heibaji. Creating multiple accounts to exploit bonuses, circumvent restrictions, or engage in any form of abuse will result in all associated accounts being permanently closed and all balances forfeited. We use advanced detection systems to identify duplicate accounts, so this rule is strictly enforced.
You are solely responsible for maintaining the confidentiality of your heibaji login credentials. Do not share your password with anyone, and make sure you use a strong, unique password that you do not use on other platforms. If you suspect that someone has gained unauthorised access to your heibaji account, contact our support team immediately. We offer two-factor authentication and strongly recommend that all players enable it.
Your heibaji account is for personal use only. You cannot allow any other person to use your account for any purpose, including placing bets, making deposits, or withdrawing funds. Commercial use of any heibaji account is strictly forbidden.
Heibaji supports deposits and withdrawals through bKash, Nagad, and Rocket. These are the primary payment methods available on the platform, and they have been chosen specifically because they are the most widely used and trusted mobile financial services in Bangladesh.
If a withdrawal request is pending and you continue to play with the remaining balance, heibaji will process the withdrawal for the originally requested amount regardless of subsequent gaming activity. However, if your available balance drops below the withdrawal amount before processing, the request will be cancelled and you will need to submit a new one.
Heibaji offers various bonuses and promotions to both new and existing players. Each bonus on heibaji comes with specific terms that are clearly stated at the time of the offer. The following general rules apply to all bonuses unless otherwise specified:
All games on heibaji use certified Random Number Generators to ensure that outcomes are completely random and unbiased. For crash games like Aviator and Limbo, heibaji uses provably fair technology that allows players to independently verify the fairness of every round using cryptographic hash verification.
Game-specific rules are displayed within each game interface on heibaji. It is the player's responsibility to understand the rules, paytables, and mechanics of any game before placing real money bets. If you are unsure about how a game works, we recommend trying it in demo mode first or consulting our FAQ section.
In the event of a technical malfunction during a game round on heibaji, all bets placed during that round will be voided and refunded to the player's account. Heibaji is not liable for any perceived lost winnings from malfunctioned rounds.
The following activities are strictly prohibited on heibaji and will result in immediate account termination, forfeiture of all balances, and potential legal action:
Heibaji is committed to promoting responsible gaming. We want all of our players to enjoy their experience on the platform without it negatively impacting their financial situation or personal wellbeing. To support this, heibaji provides the following tools and resources:
If you believe that you or someone you know may have a gambling problem, please visit our dedicated responsible gaming page for information and support resources. Heibaji takes problem gambling seriously and will always prioritise player welfare over commercial interests.
Heibaji provides its services on an "as is" basis. While we make every effort to ensure the platform operates smoothly and reliably, we cannot guarantee uninterrupted service. Heibaji shall not be held liable for any losses arising from service interruptions, server downtime, internet connectivity issues, or events beyond our reasonable control.
Your use of heibaji is entirely at your own risk. Gambling involves financial risk, and heibaji does not guarantee that you will win money. You should only gamble with funds you can afford to lose. Heibaji's maximum aggregate liability to any player in any 12-month period shall not exceed the total amount deposited by that player during the same period.
Heibaji reserves the right to modify, update, or replace any part of these terms and conditions at any time. Material changes will be communicated to registered players via email notification at least 7 days before they take effect. Minor editorial or formatting changes may be made without prior notice. The date at the top of this page indicates when these terms were last updated. Continued use of heibaji after any changes constitutes your acceptance of the revised terms.
If you have any questions about these terms and conditions, or if you need clarification on any specific clause, please do not hesitate to contact the heibaji support team. We are available 24 hours a day, 7 days a week, and we are committed to providing clear and helpful responses to all enquiries.
Email: [email protected]
By creating an account on heibaji, you acknowledge that you have read, understood, and agreed to all of the terms and conditions outlined on this page. These terms represent the complete agreement between you and heibaji regarding your use of the platform.
Terms are not just about restrictions. Here is what heibaji guarantees to every registered player on the platform.
Your personal information on heibaji is encrypted with bank-grade security. We never sell your data to third parties, and our privacy practices comply with international standards to keep you safe.
Every game on heibaji uses certified RNG technology. Crash games use provably fair algorithms you can verify yourself. No outcome is ever manipulated or predetermined by the platform.
When you win on heibaji, you have the right to withdraw your funds quickly. We process bKash and Nagad withdrawals in minutes, not days. No unnecessary delays or hidden hold periods.
You have the right to receive help whenever you need it. The heibaji support team is available around the clock to assist with account issues, payment questions, or game enquiries.
Every heibaji player has the right to set deposit limits, take cooling-off breaks, or self-exclude at any time. We will always honour these requests immediately without question or pressure.
Heibaji commits to writing all policies in plain English. No legal jargon designed to confuse you. If any term is unclear, our team will explain it in simple language until you fully understand.
Now that you understand how heibaji works, create your free account and start exploring over 200 provably fair games with instant local payouts via bKash and Nagad.